Privacy Policy

Last Updated: February 1, 2026

1. Introduction

Card Grader AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Display name (optional)
• Password (encrypted)

2.2 Card Images and Data

When you use our grading service, we collect:

• Photos of your cards (front and back)
• Card identification data
• Grading results and reports
• Collection organization data

2.3 Usage Information

We automatically collect:

• Number of grades and identifications performed
• Features used within the app
• Device type and operating system version
• App version and crash reports

2.4 Subscription Information

Through Apple's In-App Purchase system:

• Subscription tier and status
• Purchase history
• Renewal dates

Note: Payment information is handled entirely by Apple. We never see your credit card details.

3. How We Use Your Information

We use the information we collect to:

• Provide Services: Process card grading, identification, and pricing
• Manage Your Account: Track subscription status and usage limits
• Improve the App: Analyze usage patterns and fix bugs
• Customer Support: Respond to your questions and issues
• Train Our AI: Improve grading accuracy (images are anonymized)

4. How We Share Your Information

We DO NOT:

• ❌ Sell your personal information to third parties
• ❌ Share your card images publicly
• ❌ Use your data for advertising
• ❌ Share your collection data with other users

We MAY share information with:

• Service Providers: Firebase (authentication, database), eBay API (pricing data)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

5. Data Storage and Security

Your data is stored securely using Firebase, a Google Cloud Platform service with industry-standard encryption. Card images are stored in encrypted cloud storage. We implement appropriate technical and organizational measures to protect your information.

6. Data Retention

We retain your information:

• Account Data: Until you delete your account
• Card Images: As long as you keep them in your collection
• Usage Data: For up to 2 years for analytics
• Subscription Data: As required by Apple for transaction records

7. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of your data
• Correct Your Data: Update inaccurate information
• Delete Your Data: Request account deletion
• Export Your Data: Download your collection data
• Opt-Out: Disable analytics (in app settings)

To exercise these rights, email us at support@cardgraderai.com

8. Children's Privacy

Card Grader AI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Users

If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Third-Party Services

Our App uses:

• Firebase: Authentication and database (Privacy Policy)
• eBay API: Price data (Privacy Policy)
• Apple In-App Purchases: Subscriptions (Privacy Policy)

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to delete personal information
• Right to non-discrimination for exercising your rights

We do NOT sell your personal information.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under GDPR including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@cardgraderai.com
• Support Page: Card Grader AI Support